Effective: 16 January 2018
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
COLLECTION OF PERSONAL INFORMATION
When you engage in certain activities on the RightsDirect Web Site, such as seeking and receiving information through email@example.com, we may require that you provide us with personal information, such as your name, organization name, mailing address, e-mail address and phone number. By sending us an email through firstname.lastname@example.org, we will obtain your email address. It is completely optional for you to provide us with this information and/or engage in these activities. Should you choose not to do so, however, it may not be possible for RightsDirect to provide the information that you are seeking.
Please note that in some cases you may access the RightsDirect Web Site services through the Web site of a participating copyright rightsholder, such as a publisher or one of our integration partners. In those cases, you will be directed to a Web page within the RightsDirect Web Site, and it is RightsDirect that will be collecting your information, even though you may continue to see the copyright rightsholder’s branding or logo.
USE OF PERSONAL INFORMATION
We will retain the personal information that we collect from you for as long as the information is relevant to our business purposes or until you request that we remove the data. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You have a right to request a copy of the personal information that RightsDirect holds about you and to have any inaccuracies corrected.
Upon request, RightsDirect will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please send us an email at email@example.com
If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, ask to have removed from a public forum, directory or testimonial on our site or deactivate it by e-mailing us at firstname.lastname@example.org or postal mail at the contact information listed below. We will respond within 5 business days upon receipt.
In certain situations, RightsDirect may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process. If RightsDirect is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information. We may also disclose your personal information to any other third party with prior consent.
RightsDirect recognizes and appreciates the importance of the responsible use of your personal information. Except as disclosed above we do not release or sell lists of our customer or visitor names to outside organizations. Further, your personal information is protected to prevent unauthorized access to it. Finally, when you submit personal information to RightsDirect, you understand and agree that RightsDirect and its parent, subsidiaries, affiliates and trusted vendors may transfer, store and process your customer profile in any country in the world, including but not limited to the United States. These countries may not have similar data privacy laws, but if we transfer your information in this way, we will take steps to ensure that your information continues to be protected. Please be advised that RightsDirect is not responsible for the content or privacy practices of any other Web sites to which rightsdirect.com or any other Web site may link.
We use the personal information that you provide for such purposes as:
- Completion and support of the activity for which the information was provided, such as allowing access to or delivery of our products or services, or responding to your requests or inquiries;
- Web Site and system administration, such as for the technical support of the Web Site and its computer system, including processing computer account information, information used in the course of securing and maintaining the Web Site, and verification of Web Site activity by the Web Site or its agents; and,
- Research and development to enhance, evaluate and improve the Web Site and our products and services.
We may receive information about you from other sources, including publicly available databases and combine this data with information we already have about you. This helps us to update, expand and analyze our records, and provide products and services that may be of interest to you. Examples of the types of personal information that may be obtained from public sources and combined with information we already have about you, may include industry and employee count and similar information.
Please note that we may use outside shipping and printing companies to fulfill orders, and a credit card processing company to bill you for goods and services. These companies are not authorized by RightsDirect to retain, share, store or use the personally identifiable information that they receive for any other purposes. These companies are authorized to use your personally identifiable information as necessary to provide these services to us.
As with most Web sites, the RightsDirect Web Site also gathers certain information automatically and stores it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, a date/time stamp and clickstream data. We use this information to analyze trends, administer the site, track users’ movements around the site, and gather demographic information about our user base as a whole.
When you accept our cookies, we use them to track your visit to the RightsDirect Web Site. In addition, we use log files and clear gifs to help manage the RightsDirect Web site. You can prevent your browser from accepting new cookies, have your browser notify you when you receive a new cookie, or disable cookies altogether by accessing your browser’s preferences menu. If you choose to disable cookies altogether, you can use the RightsDirect Web Site but may not be able to make use of the full functionality features of the RightsDirect Web Site (although it will still be possible to use the basic features and functionality).
You may sign-up to receive newsletters or other communications from us. If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or by contacting us at email@example.com.
The security of your personal information is important to us.
RightsDirect adheres to generally accepted industry standards to protect this information, both during transmission and once we receive it. These standards include the use of leading hardware and software applications. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your applicable information, we cannot guarantee its absolute security. If you have any questions about the security of your personal information, you can contact us at firstname.lastname@example.org.
SOCIAL MEDIA WIDGETS
Our website includes Social Media Features, such as the Facebook Like button, and Widgets, such as the Share This button or interactive mini-programs that run on our website. These Features may collect your Internet protocol address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these Features are governed by the privacy statement of the company providing it.
LINKS TO OTHER SITES
Our website includes links to other websites whose privacy practices may differ from those of RightsDirect. If you submit personal information to any of those websites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statements of any website you visit.
QUESTIONS, COMPLAINTS, AND DISPUTE RESOLUTION
Data Privacy Officer
RightsDirect Atlas Complex – Africa Building – Hoogoorddreef 9
1101 BA Amsterdam The Netherlands